We will provide a bespoke fee structure for the management services you require.
This is only 1 of our many points of difference.
Our clients are our treasured lifetime clients.
Our service promise is delivered by a fully trained, qualified and experienced team.
Technology, systems and policies are used to ensure consistency with the delivery of our service promise, but there’s nothing that can beat a good old fashioned conversation.
Before you get sold, you have to get LISTED!
Choose an agency who will take the time to help and advise you.
How easy is it for us to change managing agents?
It’s no problem at all and we can assist within 5 business days once you have finalised arrangements with your current agent. We will take care of the paperwork, file and key collection and we will also let your tenants know where to pay their rent so you don’t miss out on a cent. We will make the process as seamless as possible, so please call us to discuss your next steps.
How much do you charge?
We are very cost effective in comparison to other agencies and we do not have a one size fits all approach. Call us to book in your appraisal and we will discuss a tailor made fee structure.
How are you different from all the others?
Our business owners provide a personal service guarantee that if you are not happy with our services, they will complete a thorough investigation and personally get back to you. The dedicated trust accountant is on hand to respond to any queries you may have about your statements but we also have a portal for you to access where you can find your information at the touch of a button!
I don’t want different people looking after my property!
Neither do we! You will have a designated Property Manager assigned to your property who will lease the property and manage the tenancy from beginning to end. Who better to do this? However, rest assured that all our team are provided with training that in the event your Property Manager is away, your property and tenancy will NOT be left unattended.
Service Fee Structure
This is somewhere where one size does NOT fit all. We are open to a conversation about a tailor made fee structure. One of the benefits of being with a boutique agency.
Change Property Managers
This couldn’t be more simple. If you’re unhappy with your current managing agency, give us a call and we will advise you on what we can do differently and what you need to do next.
Property Management Team
Forgive us for being proud, but our team are awesome. They really are. They are consistent in their pursuit of doing a great job! Believing in training and development, all our team members are fully qualified and have regular access to further industry training.
We provide regular reviews to support, coach and goal set with them and we believe this results in their loyalty and commitment to their work and our customers.
Paula is one of the Business Owners at Listed Real Estate which she owns with husband, Jonathan — Director/Licensee.
One of the values that underpins their business is to provide top quality customer service for home buyers, property sellers and residential landlords in the Northern Suburbs and to deliver them the outcome they want for their property investments. To gain market share and develop sincere relationships within the community they live and work.
Being one of the business owners, Paula has a vested interest in ensuring clients receive a personable and communicative service. Daily, weekly, monthly tasks and processes are all quality controlled to make sure clients are not kept waiting or guessing as to the status of what they need.
Personnel and training is something that is a passion of Paula’s and investing in training and development for their team is a value that underpins Jonathan and Paula’s approach to staff leadership.
If you feel that LISTED sounds like the kind of progressive, dynamic and fun property management and real estate sales team you would like to be part of, please email firstname.lastname@example.org.
- 08 9307 0999
Head of Department - Property Management and Leasing
Alana started her career in Property Management in 2012 and has been working for Jonathan and Paula Alsford since August 2016.
Throughout her career with Jonathan and Paula, Alana has achieved two awards through Irevolution – an International consultation and training platform for the industry. Mountaineer of the Year 2018 in recognition of an individual who has set out goals for themselves individually within a business. Pinnacle Star of the Year 2021 for ongoing commitment and loyalty to the industry. In 2020/2021 Alana completed her Diploma of Property Services and was rewarded with her Triennial License.
Alana understands the importance of a trustworthy Portfolio Manager who is there to manage your property, work in the lessors’ best interests and make sure every part of the tenancy has been conducted correctly as per the Residential Tenancies Act.
Alana says “to succeed personally and professionally, you must set goals. I set myself a goal of studying towards my Diploma in Property Services and I got it!”
If you would like to contact Alana regarding Listed Estate Agents points of difference, as well as transitioning from your current agent, she would be delighted to discuss our unbeatable fee structure. 0421 802 018.
Olivia’s passion for real estate began in 2017 whilst taking a break from ED as a registered nurse, to raise two children. Whilst on this hiatus, she made the decision to change career and pursue the rollercoaster ride of Property Management. Upon achieving a Sales and Property Management registration, Olivia hit the ground running. Olivia brings the life experience of having been a tenant and owning her own home, providing a foundation of knowledge tailored to suit clients’ needs.
Olivia says “I pride myself on listening to you, a valued member of the Listed family. I thoroughly enjoy my role and value the job satisfaction my career as a Property Manager provides. I love my job!”
After moving to the northern suburbs, from Perth CBD, Hannah and her young family are enjoying being part of a thriving local community, making the most of the beautiful beaches and stunning parks.
Hannah began working in residential property management in 2014 after arriving from the UK and over the years, she has successfully navigated executive property portfolios across the Perth metro.
Hannah’s friendly and approachable demeanor, paired with a relentless work ethic, reflects her commitment to ensuring owner and tenant satisfaction, as well as property maintenance optimization. A detail-oriented professional with an unwavering passion for learning and growth, she is dedicated to providing top-tier customer service at all times.
- 08 9307 0999
Professional property managers
I can highly recommend Paula and her team. They are a team of professional property managers who have been managing my property with care like it was their own. If a maintenance issue does arise they are prompt to address it. Whenever I have a query they are always quick to respond and address as required.
Their responses are prompt, the information was good, and we secured good tenants from our first home open which is a great result. We were keen to move fast and they were very responsive which I really appreciated, and the photos of the property were terrific - it's quality outputs like this that set them apart. Would recommend.
I am new to the rental world and 12 months in. I have been overwhelmed by such a professional friendly team who have been prompt in responding to any matters regarding our tenancy without any stress.
Its been a truly pleasant experience dealing with the team and has made it very easy and enjoyable being a tenant in one of their properties. Thanks!
I highly recommend Paula and the Property Management team. We’ve been working together closely for many years now. The team provide that old school reliability and professionalism of service that you rarely find with organisations these days.
Their property management team is unrivalled in my opinion, don’t bother going anywhere else. The team follows through with every request from start to finish. We have recommended them to our friends and family and even colleagues looking for high quality rentals as tenants.
Thanks for everything team! :)